How to solve Error Code: -5001 : 0x80070002 | setup.cpp (142)

When you get an error code -5001 : 0x80070002 while you install a program.

1. phenomenon

Error Information:
>SetupNew\setup.cpp (142)
PAPP:
PVENDOR:
PGUID:

~~~~~~~~~
~~~~~~~~~

2. how to solve it.

 1) Windows key + R
 2) services.msc enter
 3) you can see windows services(local) screen.
 4) Find "Windows Update", and click
 5) "Stop" click in general tap.
 6) you reach folder "C:\Windows\SoftwareDistribution", and del all file and subfolder.
     If you didn't install a window at C drive, find where you installed. 
 7) Windows key + R
 8) Services.msc enter
 9) you can see windows services(local) screen.
10) Find "Windows Update", and click
11) "Stop" click in general tap.
12) Windows restart.


I encountered an error setup.cpp(142) when I installed a realtek audio program.
I solved the problem an above solution.
It happend July 1, 2019.

Good luck.